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July 24, 2024

A Modern Approach to Mobile Data Collection Part 1: Ditch the Kit!

Organizations today face a clear mobile data collection challenge: traditional approaches used to collect data from mobile devices have been unable to keep pace with the rapidly increasing need to obtain that data for an ever-increasing number of lawsuits and investigations. The traditional “collect everything” approach remains an option and may be necessary in some scenarios. However, continuing to follow this method can be time-consuming, expensive, and inefficient.

The current state of mobile phone collections is reminiscent of the era 10 to 15 years ago when custodian collections typically included full-disk images of laptops, desktops, or both. Was this necessary for every single situation? Absolutely not, but technology options and cost models were quite different then. Gradually, the use of logical images (aka targeted collections) became more acceptable; today, targeted collections have become the default approach for collecting data from personal computers.

In 2024, we face a similar situation with mobile devices – computers that are more portable, secure, and complex than yesteryear’s desktops and laptops. While the problem appears to be more challenging, the solution doesn’t have to be complicated.

It’s time to ditch the kit!

Reveal’s strategic partnership with ModeOne offers an innovative, cost-efficient solution for customers burdened by the time-consuming, expensive, and inefficient collection of data from personal and corporate-issued mobile devices. This new approach offers remote, targeted, same-day collections anywhere in the world, addressing the skyrocketing costs and challenges associated with collecting and analyzing digital data stored on mobile devices. Here are five reasons why ditching the kit makes more sense than ever:

1. Shipping: Who still wants to do this in 2024? Priority overnight costs add up quickly when you do this frequently.

2. Scalability: A kit is essential for full acquisition situations, but unless that is really needed the kit becomes a bottleneck. What happens if you only have one kit but two urgent collections? A human can’t be in two places at once, and neither can a kit.

3. Efficiency: Even if you have enough kits, who will do the work? You face a no-win situation: place qualified staff at every location with a device, dispatch SMEs to every location where devices need to be collected, take devices from their owners and ship them to places with kits and qualified people – or do all three.

4. Remote, Web-Based Control Center: Legacy thick clients and applications still have a purpose, but why deal with them when you’ve solved issues #1, #2, and #3? If you’re ditching the kit, do it in style.

5. Surgical Precision: Pre-filtering is challenging until you have your costly full device acquisition back. With advanced search and filtering capabilities, you can reduce risk and prevent over-collection.

So what are you waiting for? If those five reasons aren’t compelling enough, know what is? When you combine mobile data with the explosive volume and variety of other unstructured data types, there are few solutions that can help you address these challenges at scale. With their leading AI-powered platform, Reveal can provide you with one window into all your evidence, enabling you to make fact-based decisions faster than ever before.

For more information about Reveal and its partnership with ModeOne, please visit www.revealdata.com.