Mobile Data Collection for Internal Investigations and HR
Collect only the texts and app chats that matter, fast, without imaging the whole phone.
The challenge
HR and internal affairs teams need short-message data quickly to resolve employment issues or misconduct allegations. Full-device imaging is invasive, slow, and risks exposing irrelevant personal information, which creates its own legal exposure and makes employees far less willing to cooperate.
The ModeOne solution
ModeOne collects only the relevant texts and app chats, excluding personal photos, notes, and unrelated content. The employee keeps the phone, the collection typically completes the same day, and the investigation team gets focused, privacy-conscious evidence it can act on.
Who this is for
HR leaders, internal affairs and ethics investigators, and employee relations counsel.
Resolve investigations faster
Same-day data availability shortens the time from allegation to decision.
Protect employee privacy
Unrelated personal data never leaves the device, which supports cooperation and trust.
Reduce legal exposure
Targeted collection avoids the over-collection risk that comes with full-device imaging.
How it works on your devices
ModeOne runs the same targeted, remote workflow on both major platforms. See the technical detail for each:
Remote Data Collection for Apple iOS Mobile Devices
Remote Data Collection for Android Smartphones
Related solutions: Legal Hold & Litigation | Corporate Compliance & Regulatory Response
Frequently Asked Questions
Can HR collect only specific apps instead of the whole phone?
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Yes. That is the core of ModeOne’s targeted acquisition model: select the specific applications, participants, and date range relevant to the investigation.
Does the employee need to hand over their phone to HR?
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No. The employee keeps physical possession of the device throughout a remote ModeOne collection.