Mobile Data Collection for Legal Holds and Litigation
Same-day, remote, targeted collection that satisfies preservation obligations without taking the custodian’s phone.
The challenge
When litigation hold obligations extend to mobile devices, legal teams face reluctant custodians, tight deadlines, and spoliation risk if collection is delayed or done incorrectly. Shipping devices or scheduling on-site technicians adds days, and every day increases the chance that relevant messages roll off or get deleted.
The ModeOne solution
ModeOne collects only the relevant apps, participants, and date ranges from iOS and Android devices, remotely and usually the same day. Custodians keep their phones, preservation deadlines are met, and a defensible chain of custody with authenticated metadata is built in from the first step.
Who this is for
In-house litigation counsel, outside counsel, and litigation support teams managing active or anticipated litigation.
Meet preservation deadlines
Collect the same day the hold issues, without shipping devices or flying in a technician.
Reduce spoliation risk
Early, targeted collection captures relevant messages before retention windows or deletion put them out of reach.
Export straight into review
Deliver collections directly into Relativity, Reveal, Everlaw, or Exterro with no reformatting step.
How it works on your devices
ModeOne runs the same targeted, remote workflow on both major platforms. See the technical detail for each:
Remote Data Collection for Apple iOS Mobile Devices
Remote Data Collection for Android Smartphones
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Frequently Asked Questions
When should mobile devices be included in a litigation hold?
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As soon as litigation is reasonably anticipated and mobile devices may hold relevant communications. Waiting increases the risk that deleted data becomes permanently unrecoverable.
Can ModeOne collect from a custodian's personal (BYOD) device under a litigation hold?
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Yes. ModeOne’s targeted acquisition scopes collection to relevant apps and date ranges, which is specifically designed to address BYOD privacy concerns while still meeting preservation obligations.