What We Do

ModeOne is a self-service (SaaS) framework which empowers our clients to easily manage case facts and obtain and analyze vital evidence stored on smartphone and short-message chat applications using our automated, defensible, secure, and cost-certain workflow.

FEATURE 1

REMOTE COLLECTION CAPABLE

 

 

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We offer the litigation profession’s first automated, fully remote data acquisition service with global reach. Now you can acquire your data 25x faster than traditional, labor-intensive collection processes at any time of day and anywhere the device is situated.

FEATURE 2

TARGETED ACQUISITION

 

 

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You’ll save time and money by collecting only the application data you need, and protect custodian privacy by excluding personal data such as photos, notes, and emails.

FEATURE 3

SPEED TO FACTS

 

 

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Collected data will be available for analysis within hours of the collection, not the customary days or weeks. Parties can respond to inquiries on an expedited basis and with a clear understanding of case facts to meet strict deadlines.

FEATURE 4

COST PREDICTABLE

 

 

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Flat-fee per unit and volume-based subscription fees provide our clients with full budgetary visibility, allowing them to manage case budgets with cost-certainty.

FEATURE 5

MULTI-USE FUNCTIONALITY

 

 

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Human Resources, Regulatory, Compliance, and Internal Affairs professionals require short-message data to help them resolve employment issues, satisfy compliance requirements, and assist with internal investigations easily and cost-effectively.

FEATURE 6

EXPERTS ON DEMAND

 

 

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Our team has over 90 years of experience in eDiscovery and litigation technology with particular expertise in enterprise data security, evidence management, and digital forensics.

How We Simplify Data Collection

BUILT FOR CUSTODIANS. APPROVED BY LEGAL.

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Imagine being asked to hand over your phone and wait days or even weeks while a forensic team strips it bare—examining private photos, personal notes, and unrelated data—all for a single relevant text message.

Fast, Focused, and Custodian-Friendly

ModeOne offers a process that is swift, precise, and minimally invasive:

  • Keep your device — custodians retain full use of their phones during the process.
  • Targeted extraction — This core SaaS Framework feature allows operators to apply filters by application, participant, or date for precise data collection. Inclusionary and exclusionary filters ensure accuracy—for example, excluding “family” messages on corporate devices or targeting only work-related threads on personal devices.
  • Remote setup — no shipping, no travel, no disruption—collections start with a 10-minute install.

Speed to Results — most collections wrap up within hours, not weeks, reducing both time and cost impact.

TRADITIONAL COLLECTION METHODS CAN'T KEEP UP

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Most mobile device collection still relies on outdated, manual workflows, slowing down investigations and driving up costs. From complex logistics and security concerns to high examiner fees, the process is overdue for disruptions.

A Streamlined, Modern Experience

ModeOne draws a new map for mobile data collection:

  • Scalable Remote Collection – Collect from dozens or hundreds of devices at once, no matter the location.
  • Automated, End-to-End Workflows – Skip the shipping and avoid manual delays with fully remote processing.
  • Reduced Overhead and Examiner Costs – Eliminate freight, travel, and high hourly examiner fees.

Experience a mobile data collection experience that’s fast, cost-effective, legally defensible, and perfectly tuned to today’s hybrid work environments—so you can focus on facts, timelines, and outcomes, not logistics.

OVER-COLLECTION CREATES LEGAL AND OPERATIONAL RISK

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Traditional mobile collection tools often extract entire device images—pulling in photos, personal emails, and unrelated noise. Not only does this create privacy concerns for custodians, but it also bloats the volume of data legal teams must review, increasing costs, delaying timelines, and introducing defensibility issues if challenged in court.

Targeted Data, No Unnecessary Baggage

ModeOne collects only the data that’s needed—and nothing more. With precision targeting of specific apps, message types, and date ranges, our automated workflow ensures privacy is respected and review volumes stay lean. This not only accelerates fact-finding but also enhances defensibility by reducing the risk of exposing privileged or irrelevant content.

LEGACY TOOLS CAN'T KEEP UP WITH DEVICE AND OS UPDATES

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When devices update, old tools break. Legacy forensic solutions can’t keep up with new OS versions, leading to costly delays and failed collections. ModeOne’s Solution

Proactive Compatibility, Day-Zero Support

ModeOne’s cloud-based SaaS model allows for rapid updates and proactive engineering. Our platform is routinely tested against beta versions of upcoming OS releases and new devices—ensuring day-zero support for major iOS and Android changes.

COSTS ARE UNPREDICTABLE AND HARD TO CONTROL

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Mobile data collection has long been a black box of fees: examiners charge hourly rates, travel expenses stack up, and added costs for processing and file conversion appear late in the game. This unpredictability makes it nearly impossible for legal teams and corporate clients to plan budgets, allocate resources, or scale collections without financial risk.

Flat-Fee Pricing and Budget Clarity

We offer flat-fee, per-unit collections and volume-based subscriptions that provide full visibility into spend. With transparent pricing and no hidden costs, your team gets predictable, defensible mobile data collection, at scale and without surprises.

LEGACY METHODS BREAK DOWN AT SCALE

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For cases involving dozens or hundreds of custodians, legacy mobile collection methods quickly become unmanageable. Onsite appointments, device shipping, and serialized workflows introduce massive delays, create logistical nightmares, and inflate costs. Worse, the timeline often drags on long past discovery deadlines.

Designed to Scale, Without the Stress

ModeOne is built for speed and scale. Our platform supports parallel remote collections, enabling hundreds of devices to be acquired simultaneously—no travel, shipping, or on-site coordination required. Legal teams can launch collections in minutes and see results in hours, not weeks. Whether it’s 10 devices or 300, ModeOne delivers consistent performance, defensibility, and turnaround time—at scale.

Frequently Asked Questions

Straight answers to the questions legal, compliance, and investigations teams ask most about remote smartphone data collection.

What is remote mobile data collection?

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Remote mobile data collection is the process of acquiring targeted data, such as text messages, chat app content, call logs, and media, directly from an Apple iOS or Android smartphone over the internet, without shipping the device or sending a technician on-site. ModeOne’s patented SaaS framework performs this collection the same day, anywhere in the world, while the custodian keeps their phone.

How is remote collection different from a traditional collection kit?

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Traditional collection kits require physically imaging the entire device on-site or shipping it to a lab, a process that can take days to weeks, forces custodians to give up their phones, and often pulls in personal data unrelated to the matter. ModeOne eliminates the kit entirely: collection happens remotely and same-day, targets only the data in scope, and keeps the device in the custodian’s hands throughout.

Is remote mobile collection defensible for litigation and investigations?

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Yes. ModeOne’s workflow maintains a documented chain of custody, generates auditable collection logs, and exports data into formats that plug directly into review platforms such as Relativity, Reveal, Everlaw, and Exterro, so the resulting evidence is admissible and audit-ready.

What types of matters use ModeOne?

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Legal hold and litigation, corporate compliance and regulatory response, internal investigations, and HR matters: anywhere text messages, chat apps, or other mobile app data may hold relevant evidence.

How much does remote mobile data collection cost?

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ModeOne uses a transparent flat fee per device, typically at least 50% lower than legacy collection providers, plus volume-based subscription tiers for clients with ongoing needs, so there are no hidden costs or per-hour surprises.

Does ModeOne collect personal data like photos or emails?

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No, not unless a matter is specifically scoped to include it. ModeOne’s targeted acquisition model lets you select only the applications, date ranges, and participants relevant to the matter, which protects custodian privacy and reduces downstream review costs.