Case Study: How ModeOne Cut Discovery Costs by 60% in a Nationwide Mobile Data Case

Scope

Koley Jessen, represented by attorney Andy Tugan, needed smartphone data discovery for litigation involving over 60 custodians across 15 states, with a pressing three-week deadline. The data required collection from each custodian’s mobile device, focusing on specific text messages from relevant time periods. Traditional collection methods would have been cost-prohibitive and time-consuming, risking missed deadlines and increased client expenses.

Timeline and Goals

The project aimed to:

• Complete data collection remotely from all 60 custodians within the targeted timeline.
• Ensure targeted and selective data retrieval to protect custodian data privacy and streamline legal review.
• Reduce costs associated with traditional discovery methods.
  

Team Members

ModeOne’s project team consisted of mobile data experts and support specialists who managed the collection framework and ensured timely completion. Koley Jessen’s legal team provided custodian coordination and oversight.

Implementation

ModeOne leveraged its proprietary remote smartphone collection framework to deliver exceptional results. Unlike traditional methods, which require expensive collection kits, shipping fees, and hours of expensive forensic examiner time, ModeOne’s streamlined process provided significant cost and time efficiencies without sacrificing custodian data privacy.

Success Metrics

• Cost Reduction: ModeOne reduced collection costs, providing over 60% cost savings compared to traditional methods.
• Time Efficiency: Data collection was completed within the 2-3 week timeframe, with most data available within hours of starting each device’s process.
• Client Success: The collections allowed Koley Jessen to meet their desired production timeline, supporting their litigation strategy effectively.

Benefits

• Enabled the legal team to maintain tight compliance with court-mandated discovery timelines.
• Reduced overall expenses, offering a more budget-conscious solution for their client.
• Provided a scalable and repeatable method for future data collection needs.

Reference Letter

To Whom It May Concern,

ModeOne played a critical role in the success of a recent litigation matter handled by Koley Jessen. Their remote smartphone data collection framework allowed our team to meet an aggressive deadline for data production from over 60 custodians spread across multiple states. ModeOne’s innovative approach not only delivered results within the required timeframe, but also significantly reduced costs compared to traditional methods. The ModeOne team did a great job integrating with the legal team and other technology professionals and made the data identification, collection, upload, review, and production process very smooth despite a lot of moving parts and a tight timeline. The frequent communications from the ModeOne team allowed us to monitor the collection process in near-real time and pivot to other collection methods based on custodian location, technical requirements, and resource availability. The professionalism and efficiency of the ModeOne team have set a new standard for data collection in litigation, and I highly recommend their services.

Sincerely,

Andy Tugan
Attorney at Koley Jessen